EVENT REMINDER:
CRM Success Tour
July 12, 2005

2:00pm - Registration & CRM Topics
5:00pm - Cocktails & Networking

The Grand Hotel
615 2nd Avenue South
Minneapolis, MN 55402

Attendance is free:
REGISTER NOW!

Missed the original invite?  Click here for full event details and driving directions.  We hope to see you there!

Volume 4, Issue 3

1. Introduction
    
Letter from the CEO

2. Reside News
    What's New at Reside

3. In the Spotlight 
    Haagen-Dazs
    Discburn

4. Sales & Marketing Feature
    
What to Do When the I-Team Calls
    By Leonard Lee

5. Business Trends
    What Do You Fill Your Day With?
    By Michelle Stimpson

6. Technology Focus
     
MacIntel Computers
    By Michael S. Peterson

7. Just For Fun
    Because you deserve a laugh break!


letter from the ceo...

It took a while for the weather to catch up, but Summer is finally here.  I’m really enjoying the opportunity to take advantage of the warmer temperatures.  I hope you are enjoying this new season as much as we are!

I can’t believe that it has already been a year since Reside moved into our new location in Minneapolis.  At that time, we reflected on our expertise, history, and our passion for delivering results.  Our reflections have shaped Reside’s business practices over the last year.  We are very excited about our focus on web for business, including: strategy, design, development, integration, and on-demand CRM.

Once again, I would like to thank my “Rockin' Team” at Reside, our fantastic clients, and my family for an awesome quarter.  We appreciate the opportunity to serve our customers, and look forward to another successful quarter. 

Have a great Summer!
Matt Meents
Chief Executive Officer
mmeents@reside.biz



what's new at reside...  

CRM Veteran Tapped to Join Reside’s Team: We are pleased to announce that Amy Olsen has joined the Reside team as a senior business analyst.  Amy joins Reside after spending over seven years as a CRM consultant and developer for various organizations; most recently as a Senior CRM Application Analyst at United Health Group.  We are very excited to add her talent and expertise! Contact Amy at: aolsen@reside.biz.

Reside to Support KS95 For Kids Radiothon: Each year, KS95 (Today's Best Variety) partners with Gillette Children's Hopsitals and Children's Cancer Research Fund to raise money to support these non-profits' efforts through an extensive radiothon campaign (as well as year-round events and opportunities).

Beginning this year, Reside will contribute services to design and develop a web site that will help these organizations with event marketing and promotion, as well as online giving and volunteer recruitment.  Reside is thrilled to contribute to such a great cause, and looks forward to sharing more information with you as the site develops!

Reside Team Member Stars For the Twins: 
Chris Fulton, Reside's creative director, played before his largest crowd ever on Tuesday, June 21 at 7:00 with his band, the Westside Trombone Quartet.  The group played the national anthem on the Metrodome floor before the Minnesota Twins game against the Detroit Tigers.

Chris and his band had some fanatics following them as the Reside team headed out to the game to cheer them on.  The game ended as a disappointment; Twins losing 7-2, but it was a special experience to watch a coworker have fifteen minutes of fame.



in the spotlight...

Haagen-Dazs Shoppe Company, Inc

Haagen-Dazs®, a leader in the premium dessert industry, has served ice cream in the United States since the 1920’s.  As a growing franchise organization, The Haagen-Dazs Shoppe Company, Inc. recognized that their development was outpacing their communication technology.

Learn about Reside's role in moving Haagen-Dazs' franchise business to a collaborative, real-time data sharing environment!

DiscBurn

DiscBurn, a local Twin Cities business, offers disc copying services to companies throughout the country.  They work hard to meet their customers' deadlines, achieving reliability ratings of over 98%.  As DiscBurn's client list continues to grow, they are commited to maintaining their high levels of service and reliability. 

Read about Reside's role in the development of a project management system to help DiscBurn manage their growing client base!



sales & marketing feature... 

What to Do When the I-Team Calls
By Leonard Lee,
Perfectense

The good news: your business is going to be interviewed on TV.  The bad news: it’s Mike Wallace from “60 Minutes” calling.  You don’t have to have the I-Team knocking on your door to have bad news that needs to be shared.  But how do you go about it?  Take a look at Leonard's battle plan for dealing with the unexpected.  ...Read Full Article



business trends...

What Do You Fill Your Day With?
By, Michelle Stimpson, Owner, LifeShine Coaching and Consulting, Inc.

Look closely around you in your physical work environment.  Examine your daily calendar and the meetings, events, and appointments you schedule.  Consider your business and personal relationships and the content they are comprised of.  What do you see?  What are you “filling” your day with? ...Read Full Article



technology focus...

MacIntel Computers Will Be the Future Choice of Small Business
By Michael S. Peterson, Conundrum LLC

A couple of weeks ago, Apple Computer said it would follow the advice of its own ads: "Switch."  Starting next year, Apple will build Macintosh computers that run on Intel processors instead of PowerPC chips.  What does this mean to the small business owner? ...Read Full Article



just for fun...

Intelligent Thieves

Don't Park Your Car Next to a Fire Hydrant

A Summer Adaptation

 



© Reside, LLC, 2002-2005.  All Rights Reserved.
www.reside.biz