Posts Tagged ‘Salesforce.com’

The Journey of An Online Idea: From A Web Form Submission to Mr. Obama’s Desk

Sunday, June 21st, 2009

Our CEO Matt Meents recently told a story about a dinner he was having with his family a few months ago.  His in-laws were over, the meal had been prepped, the wine had been corked, his 3yr old son was running around the house telling him that “you rock daddy” when the phone rang.  Co-founder of Reside Eric Scheel called him with the news that the Presidential Transition team had chosen Reside to do some work with them.  Matt’s response - “the president of what?”

Long story short, the Obama-Biden presidential transition team was launching a project called the “Citizens Briefing Book” on the Force.com platform, and because of Reside’s vast experience in this space - they chose Reside to be the implementation partner.  The site was to be live for a week, open to the entire United States, allowing people to submit / vote on ideas on how to improve the country - the top ideas to be presented to the President the day after inauguration in a briefing book similiar to the ones the presidents recieves on the first day  he takes office,  this one called  the “Citizens Briefing Book.”

News traveled fast through our organization about this very exciting project and I was ready to pitch in wherever I could.  I can’t really explain how exciting it is to review creative files, and see work that the entire country will be seeing before anyone else.  Not to mention, we couldn’t tell a soul - not even family that we were working on this project.

We got the work done in an incredibly short time-frame (4 weeks), and soft launched on a Monday.  So here we are, an ideas submission box that could go directly to the president - I had to submit an idea.

My Submission:

“Increase MPG requirements now! After spending tens of billions of dollars in taxpayer money to bail out poorly run domestic auto makers, maybe we should make it a requirement that they focus any/all taxpayer money into improving their product to relieve America’s dependency on foreign oil.

If we want US automakers to be successful again, it’s time to stop making Escalades and start selling affordable products that will benefit the micro and macro Economies in the US, not to mention the Environment.” - MJohnson

After a week of the site being live, and 1.4+ million votes, this idea wound up in the top 15 most popular ideas of over 70,000.  The idea was eventually published in the Citizen’s  Briefing Book on page 11, and President Obama has actually increased the MPG standards as one of the first things he did in office.

Now, the joke I make around the office is that I’m a policy maker - obviously that’s not the truth.  BUT, it is an exciting feeling to know that this idea was in the briefing book that was delivered to President Obama on his first day in office, and that he’s already done something with it.

As Reside continues to be a market leader in Community/Ideas implementation and strategy, this action is key to the success for any of our clients.  If you choose to crowd-source and ask the opinions of your audience, you’d better be prepared to act on those ideas, and communicate with your contributors that you’ve heard them, and are doing something with their ideas.

For some more info on the Citizen’s Briefing Book, check out the following:

View The Actual Briefing Book

Wikipedia’s entry on the Citizen’s Briefing Book

Obama acts on changing MPG standards in the US

Yahoo News Article on Obama emissions law

Washington Post Article on the change of MPG standards in the US

Force.com Free Edition

Wednesday, June 17th, 2009

On Monday, Salesforce.com releaed their force.com Free Edition (FE): an edition which offers 100 licenses, one application with up to 10 custom objects, 1 GB of storage, and one site via their Sites offering (also just released out of limited release and now generally available as of Monday).  Pretty cool offering, but what are the benefits and how can it be used?

Force.com FE is probably best described by what it doesn’t offer, which is the first point mentioned in the Force.com Free Edition FAQ:

“Salesforce CRM functionality is not included in Force.com Free Edition. The following Salesforce CRM standard objects are not included: Accounts, Contacts, Campaigns, Leads, Opportunities, Forecasts, Products, Cases and Solutions.”

Even without those objects, you can create up to 10 custom objects to meet your application’s needs.  The power of this offering is in the benefits of the force.com platform like scalability, security, reliability, analytics, offline access, mobile deployment, data model modifications through a point-and-click interface, etc. - which give your development project a jump-start - and all for free!  Take a look at their Force.com Free Edition FAQ for more info.  It’s an amazing offering from salesforce.com, and surely one we’ll consider for our clients’ upcoming projects.

Rockin’ the Cloud

Wednesday, June 3rd, 2009

Thanks to all who attended our breakfast seminar on Cloud Computing this morning!  We’ve posted event presentations and audio to our site, and you can access them via the link below.  We welcome your feedback on the overall event, theme, presentations, venue, etc.  Please share your comments here on our blog.  Rock on!

» See event details and access downloads here.

Risk Management and Planning - A SaaS PaaS Success story

Monday, May 25th, 2009

I just rolled off a 6 month project in which we built a SaaS application on the force.com platform: SaaS on PaaS on SaaS . The project was 6 months plan to  launch! It’s amazingly clear the value of detailed and focused risk management and proper planning around these risks to be successful on this type of work.

To put this project in perspective for those that aren’t familiar with the force.com platform - according to Nucleus Research - this project would have taken nearly 2.5 years on a traditional platform - 4.9 times as long. The project launched without any major glitch, and the reason for success is worth sharing.

Sometimes when teams are so overwhelmed they forget to look up and scan the waters for what lies ahead.  I always equate the managing and leading of web projects to a captain of an imaginary row boat going down the river.  The lead knows the waters, understands the dangers, has plans for navigation around rough waters, and has contingency plans if things go awry.  Most important, however, is that the leader communicates and collaborates with his/her team; and in this case, before the team launches their boat into the river.

There’s a great lyric I’ve always believed held very true, and think it applies here: “Perspective pries your once weighty eyes and it gives you wings.”  Perspective provides the insight into risks and planning around those risks or challenges.  We definitely gained perspective, and without a doubt, it helped us rock this project.